What ArenaSoldOut.com does today
Everything below runs in production, with the date it went live. Features still being built are listed separately, and so is what the product does not include.
Facts
What works, since when
| Capability | Status | Since | Note |
|---|---|---|---|
| Works in production | |||
| Reserved seating with seating plans (versions, SVG import, mixed seated and general admission, prices per category) | Yes | ||
| The organizer never enters the plan into the system; send a PDF, a spreadsheet or a hand sketch and the team creates the venue | Yes | ||
| Money goes straight to the organizer's own payment account; ArenaSoldOut.com never holds funds | Yes | ||
| Hosted sales page tickets.arenasoldout.com/{org}/{event} and a page per promoter | Yes | ||
| Ticket widget <arena-tickets> on any site (three lines of code) | Yes | ||
| WordPress plugin with WooCommerce orders | Yes | ||
| Organizer in Telegram, event created from a poster photo with confirmation buttons | Yes | ||
| Every sale and refund posted to the organizer's Telegram group within seconds, with buyer contact | Yes | ||
| Buyer page, widget, e-mail and PDF ticket in the buyer's language (page en, ru, cs, he, es; e-mails in 7 languages; RTL for Hebrew; any other language can be integrated on request) | Yes | ||
| Promo codes with scope, windows and per-buyer limits | Yes | ||
| Price windows (early bird), quantity steps, category chains, free and pay-what-you-want tickets | Yes | ||
| E-ticket PDF with EAN-13 and QR; scanning through the MACS access control app for iOS and Android | Yes | ||
| MACS scanner app in the App Store and Google Play; scans tickets of any organizer on the platform and partners' tickets from other systems | Yes | ||
| Buyer e-mails when a session moves or is cancelled, with the updated ticket | Yes | ||
| 800 orders a minute at 1,000 concurrent visitors in load tests | Yes | ||
| Ops watchdog with Telegram alerts, nightly encrypted backups, Cloudflare in front | Yes | ||
| Public API, event-bundle import in one call, signed webhooks, scoped API keys, widget events arena:* | Yes | ||
| Import from ArenaSoldOut.com (sessions, seating plans, customers); two clients moved with zero downtime | Yes | ||
| Event Center in the browser (orders, tickets, refunds, invitations, sessions, team) | Yes | Runs in production for current clients; moves into the new platform next, in parallel with this site. | |
| Being finished | |||
| Web registration for "Create your event" | In progress | Being built; today the Telegram bot and "Start, we set you up". | |
| AllPay inside the hosted checkout of the widget | In progress | AllPay is live for WordPress sales through the API; the hosted checkout follows the Flitt pattern. | |
| Not part of the product | |||
| Waitlists | No | ||
| Access codes | No | ||
| Custom checkout questions | No | ||
| Multi-event cart | No | ||
| Apple Wallet or Google Wallet passes | No | ||
| Tax invoices to buyers | No | ||
| Mobile app for buyers, buyer account | No | ||
| Self-service signup without the team | No | Today onboarding is "Start, we set you up". | |
| Automatic "best available seats" | No | ||
| Event listing or marketplace | No | ArenaSoldOut.com is infrastructure for organizers, not a catalogue. | |
| Buyer page languages | en, ru, cs, he, es. Any other language can be integrated on request. |
|---|---|
| E-mail languages | 7 |
| Site languages | en |
| Load test | 800 orders a minute at 1000 concurrent visitors, |
| Backups | nightly, encrypted |
| Updated |