iPhone and iPad
MACS on the App Store. Sign in with your Event Center account; your events and sessions are already there.
Open the App Store →MACS: the app at the door
One app for every entrance. Door staff sign in, pick the session and scan the EAN-13 or the QR on the ticket, on paper or on a screen. It takes tickets of any organizer who sells through ArenaSoldOut.com and partners' tickets from other systems, so a venue uses the same phones for every event.
Get the app
Where do I install MACS?
Free for organizers on the platform. Install it on as many phones as you have entrances and sign in with your Event Center account.
Android
MACS on Google Play. The same app and the same account; Android handheld scanners with a built-in laser work as well.
Open Google Play →Handheld scanners
A USB or Bluetooth barcode scanner connected to a phone or a laptop reads the same EAN-13; the app records the scan.
How tickets are built →Questions
What does the scanner do?
Which tickets does it scan?
Every ticket issued by ArenaSoldOut.com: the PDF with the EAN-13 barcode and the QR code, printed or shown on a screen, and the e-mail with the ticket. Tickets sold by your partners in other systems are accepted next to them, so one door works for every sales channel.
Can one app serve several organizers?
Yes. MACS scans tickets of any organizer on the platform. Door staff of a venue or a festival switch between events and sessions in the app; each organizer sees the scans of their own events in the Event Center.
What does the staff see on a scan?
Whether the ticket is valid, with the seat or the category, or why it is not (already used, cancelled, another session). The organizer sees the admitted count per session in the Event Center.
Do I need the ArenaSoldOut.com ticketing to use the scanner?
Today MACS is included for organizers who sell through ArenaSoldOut.com, and it accepts partners' tickets from other systems next to ArenaSoldOut.com tickets. Scanning only, for tickets sold elsewhere, is offered on request: write to us with your ticket system and the event.
How many phones can scan at once?
As many as you have entrances. Scans are recorded centrally, so a ticket admitted at one gate is not admitted again at another.
What does it cost?
Nothing on top of the per-ticket price for organizers on the platform. Terms for scanning-only use are agreed per event; see the pricing page for the platform terms.
Who uses it
Who scans with MACS?
Venues and clubs
One app for every promoter who rents the venue; the venue sees every event, each promoter sees their own.
For venues and clubs →Festivals
Several gates, many phones, one count. Partners' tickets accepted at the same gates.
For festivals →Agencies and partners
Scan tickets you sold through ArenaSoldOut.com and tickets from the systems your clients already use.
Partners →Put MACS at your door
Install the app, sign in with your Event Center account, scan. Scanning for tickets sold elsewhere: write to us with your ticket system and the event.
Free in the App Store and Google Play for organizers on the platform.