FAQ
How will my business be improved by joining your platform?
As a concert organizer, you currently sell tickets through a ticket operator. However, with our services, you can sell tickets directly through your website and social media platforms without the need for a ticket operator. This allows you to receive automatic payments directly to your account with every sale, while also building a database of customer emails to promote your upcoming events directly to those who have previously purchased from you.
When you sell through your website and your social media, you can set a minimum service fee, which is more beneficial for visitors.
You can also connect to top ticket operators in each region.
You will be able to see all sales in one system in real time and make prompt decisions about advertising.
If you have several events planned in different regions (countries, cities), you can also sell through your website and, in addition to selling through the site, connect each event to the top ticket operators in each region. And see online all sales for all events in one system.
+You can do:
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos, other branded souvenirs
- It is possible to sell “seamless” tickets, including admission to the event + parking space
- Seasonal Ticketing
- Memberships and Subscriptions
- Pricing scheme with no hidden costs
- And so on
The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
We use the best industrial technologies with the lowest operating costs, which allows us to offer the best prices in the industry.
The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
+You can do:
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos, other branded souvenirs
- It is possible to sell “seamless” tickets, including admission to the event + parking space
- Seasonal Ticketing
- Memberships and Subscriptions
- Pricing scheme with no hidden costs
- And mush more
The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
We have collected all the necessary tools for working with sales in one system.
Yes, you can issue and sell tickets with different levels of access.
Flexible and convenient customization of the appearance of the purchase widget
- Loyalty programs
- Subscriptions, season tickets and promo codes
- Scanning tickets using app
- Convenient reports and statistics
- Sessions capacity limits
- Advance sale of food and drinks to visitors to avoid queues during breaks
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos and other branded souvenirs
- It is possible to sell “seamless” tickets, including admission to the event + parking space
- And mush more
The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
You can issue and sell tickets with different access levels and prices.
You can also offer season passes with different packages of access and services.
With a ticketing platform, you can sell tickets directly through your website and social media without a ticket operator, and build a customer database segmented by region to directly advertise your upcoming events to those who have purchased from you before. You can also provide ticket widgets for your concerts to any organizers of your events who can then connect with any ticket operators they prefer. Plus, you can promote your own sales channels and website, rather than the ticketing operators, to increase the exposure of your brand.
+You can do:
- You can issue and sell tickets with seats, seat numbers
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos, other branded souvenirs
- It is possible to sell “seamless” tickets, including admission to the event + parking space
- Seasonal Ticketing
- Memberships and Subscriptions
- Pricing scheme with no hidden costs
- And so on
The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
- Simultaneous sale of tickets for many events
- Ticket control from mobile devices (no need for special equipment)
- Convenient reports and real-time statistics
- Flexible division of tickets by price categories
- Session capacity limit
- Pre-order food and drinks for tour participants
- Receive payments automatically to your account immediately from each sale
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos, other branded souvenirs
- All tickets can be designed specially, for example, with a logo and information about sponsors and partners
- The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
- We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
We use the best industrial technologies with the lowest operating costs – that’s why we can offer the best prices in the industry.
You can:
- Issue and sell tickets with seats, seat numbers
- You can issue tickets for different organizers and see the results of all sales in one system.
- You can sell on your website and on your social media, as well as on the websites of partners, clients, organizers, while connecting top ticket operators when necessary
- Sessions capacity limits
- Loyalty programs
- Subscriptions, season tickets and promo codes
- Scanning tickets using app
- Convenient reports and statistics
- Advance sale of food and drinks to event visitor to avoid queues during breaks
- Online sale of related products – branded T-shirts, hats, scarves, shoppers, glasses, videos, other branded souvenirs
- It is possible to sell “seamless” tickets, including admission to the event + parking space
- We don’t charge for free invitations. The platform doesn’t take a commission for ticket refunds.
- All tickets can be designed specially, for example, with a logo and information about sponsors and partners
- The organizer pays a license fee for each ticket sold. We charge a fee only when the payment transaction is made
We do not charge for packages, or for the duration on the platform and other recurring payments. The organizer pays the license fee only for the sold tickets
Other Questions
We work through the secure international payment system Stripe. Stripe is an international system of secure online payments using credit cards. Stripe acts as an intermediary between the buyer and seller, making the payment safe from an information security perspective. Stripe solves all problems with card payments, including storing card data, regular payments, and transferring funds to your bank account. The amount received from the sale of tickets is automatically distributed among the parties involved in the transaction. Stripe is licensed as a bank and complies with international security standards, with a PCI Level 1 certification. This is the highest level of certification available in the payment industry. The Stripe system is characterized by high payment processing speed and security.
You can issue tickets and start selling them very quickly. In many cases, it takes no more than 2 hours
Yes, you can fully manage ticket prices and special offers online.
You can view your sales in real-time on your mobile phone or desktop.
We use the secure international payment system Stripe. Stripe is an international system for secure online payments using credit cards. Stripe acts as an intermediary between the buyer and the seller, making the payment secure from an information security standpoint. Stripe solves all problems with card payments, including card data storage, recurring payments, and fund transfers to your bank account. The amount received from ticket sales is automatically distributed among the parties involved in the transaction. Stripe is licensed by the bank and complies with international security standards and has a PCI Level 1 certificate. This is the highest level of certification available in the payment industry. The Stripe system is characterized by high payment processing speed and security.
If sales are made through the platform, you receive payment for sales in real-time.
We relocated and started working in all countries of the world where the Stripe payment system works (Stripe is currently supported in 47 countries, with more to come. Accepts more than 135 currencies and payment methods)
We currently supported English and Russian for communications and documents, with more to come. Localization of a new language – from 2 days
Languages supported in tickets: English, Portuguese, Russian. A new language can be integrated into the platform after native translation – a period of 2 days.
A new language can be integrated into the platform after native translation – a period of 2 days.
Yes, it is possible to issue bilingual tickets
It depends on the size of the facility and the number of seats. Usually from 1 week, but in the case of a small object – several days
Yes, you can sell both through your website and through the ticket operators you are interested in. Ticket operators connect through the created gateways.
Yes, of course, you can do everything in the system yourself. If you have any questions, we are fully available to help you.
In some cases, you only need a couple of hours. Depends on the volume of tickets, the number of seats, different packages. And as soon as you have all the necessary details, you can start selling
Yes, you can install widgets on your own sales channels. You can sell directly through your website and social media without a ticket operator. At the same time, you can sell through any number of ticket operators and choose your own sales channels. You can advertise your own channels and website, promoting your own sales channels instead of ticket operators. You will accumulate your own customer database instead of letting the ticket operator accumulate it. This is your opportunity to create a core interaction between sales and advertising, your own ticket system, and build your business without involving ticket operators and sharing revenue with them, or with the involvement of ticket operators.
Yes, you can issue season tickets and different series of subscriptions.
Yes, you can place logos and images, including information about sponsors, on the tickets.
Write to us and we will choose a convenient time for the first meeting together!
The initial consultation is, of course, free – first we need to get to know each other, answer your questions, and clarify everything that is unclear.
